Noticeboard

Getting the help you need

 

The NHS is very busy as Covid-19 infection rates continue to be high. This means we have a number of staff who are ill or having to isolate at the moment, but we’ll help you get urgent care when you need it. 

 

You can contact us via our website or by phone. Many appointments are now over the phone. This is for everyone's safety and means we can manage the huge increase in requests for help and advice with the fewer staff we have available.

 

We will assess your situation and invite you into the practice if necessary. Appointments will be held in the best way to prioritise those most in need and keep you safe from Covid. Non-urgent enquiries may have to wait a bit longer.

 

We can arrange same-day appointments, either by phone or in person, if you need urgent care but please don't visit without an appointment. 

 

This website can help you find the right service for your needs: northeastlondonccg.nhs.uk/urgentcare.

 

If you feel unwell or have a minor injury, your local pharmacist can offer advice and medicines to help you treat your condition at home or you can visit NHS111 and if you cannot access the internet, call 111.

 

Please remember that 999 and A&E are for emergencies. 

 

Please help reduce infections, help us help you and keep each other safe by following the latest Covid-19 rules and getting vaccinated.

How to book a blood test for children under 12 years of age:

 

-Book via Swiftqueue www.swiftqueue.co.uk Registration must be completed in full and confirmation of the booking received before attending.

 

-For those that do not have internet access, and also for children who have learning disabilities, call Children’s Outpatients on 01708 435289

 

-Children with special needs should ONLY be booked on a Monday.

 

-Bloods for genetic testing should be booked before 11am and no genetic bloods on a Friday

registerNew Patient Registration

New Registration forms are available online ONLY, please DO NOT visit the surgery. Once we receive the forms you will be contacted in due course to complete the registration process.

We are pleased to accept patients from Rainham, Wennington and South Hornchurch – click here to check if you live within our area.

Over the last year the Government has issued new guidelines which enables to register patients outside their Practice Area so please contact reception if you fall outside the practice area.

New Patients (UK Registration)

Prospective patients living in Rainham, Wennington and South Hornchurch are welcome to register with the practice.

Newly registering patients are asked to fill in a medical history form and make an appointment to see their new doctor.

They are given a practice booklet containing all the details about the surgery and the services we provide.

Your registration details will be entered onto our computerised system by trained operators, which will speed up the appropriate administration processes.

When you require an appointment in the future, this will enable the receptionist to action your request quickly and accurately.

If you wish to join our Practice please ask a receptionist for a registration form for each person that wishes to register.  Please bring your personal identification (eg: Driving licence or passport) and proof of address. 

Should you have your medical card available please attach it to the form.

You may fill in the form straight away but we suggest you take it home to ensure you complete it fully and return with it at a more convenient time.

The form will ask you for personal details such as your name, address, date of birth, telephone number, previous address and doctor.

This information helps the Health Authority to quickly trace your medical records and send them to your new doctor.

Once you have completed and signed the form you will be automatically placed on the list of the doctor of your choice.

Shortly after this, the Health Authority will send you a new medical card with your doctor's name on for you to keep.

On the back of your registration form you are given an option to go on a central register as a donor, if you wish to do so.

If you wish to see the doctor you are welcome to make a future appointment at the time you register.

New Registrations

New registrations will not be seen within 48 hours of original request unless it is a medical emergency.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website