Noticeboard

Getting the help you need

 

The NHS is very busy as Covid-19 infection rates continue to be high. This means we have a number of staff who are ill or having to isolate at the moment, but we’ll help you get urgent care when you need it. 

 

You can contact us via our website or by phone. Many appointments are now over the phone. This is for everyone's safety and means we can manage the huge increase in requests for help and advice with the fewer staff we have available.

 

We will assess your situation and invite you into the practice if necessary. Appointments will be held in the best way to prioritise those most in need and keep you safe from Covid. Non-urgent enquiries may have to wait a bit longer.

 

We can arrange same-day appointments, either by phone or in person, if you need urgent care but please don't visit without an appointment. 

 

This website can help you find the right service for your needs: northeastlondonccg.nhs.uk/urgentcare.

 

If you feel unwell or have a minor injury, your local pharmacist can offer advice and medicines to help you treat your condition at home or you can visit NHS111 and if you cannot access the internet, call 111.

 

Please remember that 999 and A&E are for emergencies. 

 

Please help reduce infections, help us help you and keep each other safe by following the latest Covid-19 rules and getting vaccinated.

How to book a blood test for children under 12 years of age:

 

-Book via Swiftqueue www.swiftqueue.co.uk Registration must be completed in full and confirmation of the booking received before attending.

 

-For those that do not have internet access, and also for children who have learning disabilities, call Children’s Outpatients on 01708 435289

 

-Children with special needs should ONLY be booked on a Monday.

 

-Bloods for genetic testing should be booked before 11am and no genetic bloods on a Friday

When We Are Closed

closedYou may ask for a Night visit by calling 08450 750496 only when it is a genuine serious emergency. Minor illnesses can wait till the next day to be seen in the Surgery.

Outside of hours NHS 111 (Help Line) provides a national 24 hour a day, 7 days a week confidential health line, staffed by experienced nurses.   They can be contacted on 111 and their helpline is a valuable source of information and advice.  Please note this NHS 111 number can be used to phone in the case of an urgent problem when the practice is closed.

You can also obtain 24 hour general medical advice by accessing the NHS 111 Website.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website